24-Hour Crisis Hotline: (877)SAFEGBC or (877)723-3422 Mental Health & Substance Abuse Issues

6502 Nursery Drive, Suite 100
Victoria, TX 77904
Fax: (361)578-5500
Regular Hours: M-Fri 8am - 5pm
Every 3rd Thurs of the Month - Extended Hours Until 7 pm

Quality / Compliance

Gulf Bend Center is committed to providing quality behavioral health & intellectual & developmental disability services to the residents in the Crossroads.  Our organization adheres to strict internal and external plans and processes to ensure our employees are providing proper care to our clients. To learn more, please see the Center's documents below. 

ADA Plan 7.31.20

Appendix B - ADA Formal Written Complaint Form

CLSP FY 20/21

Corporate Compliance Plan FY 19-20

Corporate Compliance Reporting Requirements (English)

Corporate Compliance Reporting Requirements (Spanish)

LPND Plan FY 20/21

Quality Management Plan FY 21-22

Standards of Conduct 2019

Utilization Managment Plan FY 21

Intellectual & Develpmental Disabilities Local Plan FY 21-22


QM/Compliance Department Contacts:

Compliance Hotline – 361-582-2303
Julie Galvan, QM/Corporate Compliance - 361-582-2317
Martha Jones, Quality Management - 361-582-2349

Gulf Bend Center
Attention: QM/Compliance Department
6502 Nursery Drive, Suite 100
Victoria, Texas 77904

E-Mail: compliance@gulfbend.org