Clients Rights

Gulf Bend Center is committed to providing quality behavioral health care & intellectual and developmental disability services to the residents of Calhoun, DeWitt, Goliad, Jackson, Refugio, Lavaca and Victoria Counties. Our organization adheres to strict internal and external plans and processes to ensure our employees are providing proper care to our customers.

Consumers, families, representatives, advocates, or concerned citizens who have a complaint regarding abuse, neglect or exploitation of an individual receiving services are urged to report it to the Texas Department of Family and Protective Services’ toll-free hotline (1-800-647-7418). The identity of the complainant is kept completely confidential.

Please contact your local Rights Protection Officers to obtain more information or to report a rights violation:

Martha Jones  – Rights Protection Officer
361.582.2349
mresendez@gulfbend.org

Julie Galvan – Rights Protection Officer
361.582.2317
julia5339@gulfbend.org

Click on the links below to learn more about how Gulf Bend Center is striving to protect your privacy.

Obligation to Report
Individuals who know or suspect that a privacy or information security violation has occurred have a responsibility to report the suspected violation. 

Notice of Privacy Practices
This Notice describes how health information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

HIPPA
HIPAA is a federal law that includes privacy regulations that govern the use and release of consumer's personal health information. It also gives consumers rights regarding the access and control of protected health information (PHI) and includes security regulations that govern the electronic use of the consumer's personal health information.